The staff and management are all very friendly and helpful and they have a great selection but the prices are outrageous even with their card. I don't mind paying a little more for the convenience of not having to drive to Leander but double the price of Petco (without a membership card) is absurd.
My place to go for dog food and toys! Never a bad experience!
This pet supply store has a large variety of dog and cat foods, toys, collars, etc. Getting a free membership saves $ on several items. Staff if very helpful and friendly. Some items are a little overpriced.
Entire staff is helpful a courteous, have a great variety of pet supplies, the available pets for sale or adoption, are very well taken care of. Would recommend.
Absolute worst customer service I’ve ever received! I will never EVER go back there again and I have been going there since they opened. I also will tell everyone I know about my experience. I work 12-14 hours a day, believe me I understand long days. I was unaware we were almost completely out of dog food. No one shared that information and I have worked the last 4 days in a row so when I got off early today and found this information out, I went to get food. And this is what happened .... I called Pet Supplies Plus and told the RUDE girl who answered the phone I’ll be there at straight up 9:00 (they close at 9) and I really REALLY need to get dog food. And this was the answer ...... “well if there is a customer in the store you can come in but if not the doors will already be locked”. THAT my dear is crappy customer service!!!!! And especially when I went across town to the new pet supply store (after being at pets supplies plus at straight up 9) and they let me buy food at 7 minutes after 9 and they close at 9 and NO CUSTOMER was in their store. The man in THAT store was very understanding and concerned with making sure the dogs had enough to eat ....... THAT store will have my business and help me feed my pets from now on!!! Sorry Pet Supplies Plus your crappy customer service and non-caring employees just cost you, especially since I spend close to $300/month in your store on food alone!
Pet Supplies Plus is a US Pet Store based in Marble Falls, Texas. Pet Supplies Plus is located at 2201 US-281, Marble Falls, TX 78654, USA.
Please contact with Pet Supplies Plus using information above: Address, Phone number, Fax, Postal code, Website address, E-mail, Facebook. Find Pet Supplies Plus opening hours and driving directions or map. Find real customer reviews and ratings or write your own review.